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Administrative and logistics assistant (F/H/X)

Department concerned: Logistics & IT Department

1. BACKGROUND

Aide & Soins à Domicile (ASD) Brussels is an organisation of almost 300 workers and is made up of three services: Aide à la Vie Journalière (AVJ), Soins Infirmiers (SI) and Coordination des aides et soins.

ASD Brussels offers a range of assistance and care services to people in Brussels who wish to live at home while benefiting from appropriate support. We are constantly evolving to adapt to changing needs. Our aim is to provide the best possible response and enable people to remain at home in the best possible conditions.

ASD Brussels advocates values such as diversity and inclusion. 
Need more information about this? Write to us.

For further information

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2. position in the organisation
The Administrative and Logistics Associate reports directly to the Head of Logistics & IT.
3 Description of the function
The Logistics & IT department is made up of three people.
As an Administrative and Logistics Associate, and a front-line player in logistics, you will play an important role at the heart of the department, providing high-quality support to the various departments that make up ASD Brussels.

4 Missions and tasks
4.1 Administrative management
Day-to-day administrative management: mail, reservations, email follow-up, updating databases
Administer and manage the nursing vehicle fleet
Managing the ASBL's head office building
Manage the department's documentation
4.2 Equipment, stock and logistics management
Organising, monitoring and optimising stocks, accessories and equipment: purchasing, inventories, distribution, replenishment and encoding
Handling equipment and moving medical equipment in compliance with safety protocols
Manage medical waste by applying procedures linked to specific risks
4.3. Helpdesk and first-line IT support
Recording, analysing on the front line and dealing with routine incidents (IT, logistics and administrative) by quickly identifying their nature and proposing an appropriate solution or referring them to the right contact person
Install and configure basic IT equipment and provide first-level support
Provide IT and logistical support for occasional or regular travel
4.4 Operational communication
Clearly explain technical or logistical information and respond to internal requests from workers
Ensuring effective communication with external service providers
Working with all the NPO's departments (HR, accounts, communications, management, etc.)
Maintain a quality service despite unforeseen circumstances and simultaneous requests
5. profile and skills
Required profile
You must meet the ACS (Actiris) conditions for your application to be considered. You can check with Actiris whether you meet the conditions for job 006 - Agreement 214006-01
At least a CESS (technical or vocational) and no more than a bachelor's degree. Training leading to a certificate in administration, logistics or a related field would be an asset.
Hold a permanent type B driving licence

Required skills and knowledge
Technical skills
Mastering the Microsoft Office 365 suite
Be able to use digital management platforms: SharePoint, databases, FAQ, ticketing tools, etc.
Good writing skills
Knowledge of materials management systems and logistics monitoring procedures
Ability to understand safety procedures for handling and managing medical waste
People skills
Organisational skills, anticipation and a sense of priorities
Demonstrate rigour in coding, traceability and the application of internal procedures
Work independently, take initiative and ensure reliable follow-up to assignments
Develop a spirit of service, be available and adopt a positive attitude towards employees
Manage unforeseen events and simultaneous requests without loss of quality
Communicating in a clear, educational and solutions-oriented way
Be able to adapt your communication style to suit your audience
Adapting to a constantly changing environment
6. Offer

A fulfilling, motivating and varied job
Permanent contract (CDI) - Full time 38 hours/week
Remuneration in accordance with the Joint Committee 318.01 (IFIC scale)
Holiday pay and 13th month
20 days' statutory leave, long-service leave (1 day every 5 years), 4 days' quarterly leave and one day of non-statutory leave for each month worked.
Smartphone and work computer
Contribution to the reimbursement of kilometres travelled to and from work
100% covers the STIB/Brupass season ticket and the employer's share of the SNCB season ticket
Private life insurance
Possibility of teleworking a maximum of 1 day/week
Access to numerous training courses
Financial advantages with partners (Benefits@work and Steylemans)
Bike leasing
Start date as soon as possible

Department concerned: Logistics & IT Department

1. Background


Aide & Soins à Domicile (ASD) Brussels is an organisation of almost 300 workers and is made up of three services: Aide à la Vie Journalière (AVJ), Soins Infirmiers (SI) and Coordination des aides et soins. 

ASD Brussels offers a range of assistance and care services to Brussels residents who wish to live at home while receiving appropriate support. We are constantly evolving to adapt to needs. Our goal is to respond to these needs in the best possible way and enable people to remain in their own homes in the best possible conditions.   

ASD Brussels advocates values such as diversity and inclusion. 

Need more information about this? Write to us.

For further information 

2. Place in the organisation

The Administrative and Logistics Associate reports directly to the Head of Logistics & IT.

3. Description of the function

The Logistics & IT department is made up of three people.

As an Administrative and Logistics Associate, and a front-line player in logistics, you will play an important role at the heart of the department, providing high-quality support to the various departments that make up ASD Brussels.

4. Missions and tasks

4.1 Administrative management

  • Day-to-day administrative management: mail, reservations, email follow-up, updating databases
  • Administer and manage the nursing vehicle fleet
  • Managing the ASBL's head office building
  • Manage the department's documentation

4.2 Equipment, stock and logistics management

  • Organising, monitoring and optimising stocks, accessories and equipment: purchasing, inventories, distribution, replenishment and encoding
  • Handling equipment and moving medical equipment in compliance with safety protocols
  • Manage medical waste by applying procedures linked to specific risks

4.3. Helpdesk and first-line IT support

  • Recording, analysing on the front line and dealing with routine incidents (IT, logistics and administrative) by quickly identifying their nature and proposing an appropriate solution or referring them to the right contact person
  • Install and configure basic IT equipment and provide first-level support
  • Provide IT and logistical support for occasional or regular travel

4.4 Operational communication

  • Clearly explain technical or logistical information and respond to internal requests from workers
  • Ensuring effective communication with external service providers
  • Working with all the NPO's departments (HR, accounts, communications, management, etc.)
  • Maintain a quality service despite unforeseen circumstances and simultaneous requests

5. Profile and skills

Required profile

  • Must meet the conditions ACS (Actiris) so that your application can be considered. You can check with Actiris to see if you meet the requirements.of item 006 - Agreement 214006-01
  • Be in possession of at least the CESS (technical or vocational) and a maximum of one bachelor. Training leading to a certificate in administration, logistics or a related field would be an asset
  • Hold a type B driving licence final

Required skills and knowledge

Technical skills

  • Mastering the Microsoft Office 365 suite
  • Be able to use digital management platforms: SharePoint, databases, FAQ, ticketing tools, etc.
  • Good writing skills
  • Knowledge of materials management systems and logistics monitoring procedures
  • Ability to understand safety procedures for handling and managing medical waste

People skills

  • Organisational skills, anticipation and a sense of priorities
  • Demonstrate rigour in coding, traceability and the application of internal procedures
  • Work independently, take initiative and ensure reliable follow-up to assignments
  • Develop a spirit of service, be available and adopt a positive attitude towards employees
  • Manage unforeseen events and simultaneous requests without loss of quality
  • Communicating in a clear, educational and solutions-oriented way
  • Be able to adapt your communication style to suit your audience
  • Adapting to a constantly changing environment

6. Offer

  • A fulfilling, motivating and varied job
  • Permanent contract (OPEN-ENDED CONTRACT) – Full-time 38h/week
  • Remuneration in accordance with Joint Committee 318.01 (IFIC scale)
  • Holiday allowance and 13e month
  • 20 days of statutory leave, holidays seniority (1 every 5 years), 4 days of quarterly holidays as well as a day of statutory leave per month worked
  • Smartphone and computer function
  • Contribution to the reimbursement of kilometres travelled to and from work
  • 100% subscriptions covered STIB/Brupass and the employer's share of the subscription SNCB
  • Private life insurance
  • Possibility of teleworking maximum 1 day/week
  • Access to many training courses
  • Financial advantages with partners (Benefits@work and Steylemans)
  • Bike leasing
  • Start date as soon as possible

7. Apply at

We invite you to send your CV and a letter of motivation for the attention of Mr Jack VANDERSMISSEN, Logistics & IT Manager, at the following address recrutement.bxl@fasd.be.  

Please mention «ASD BXL-Collaborateur.trice LOG_Candidature» in the subject line of your e-mail. We will close applications no later than 14/05/2026.

If your profile meets the requirements of the job offer, the selection process will proceed as follows:

  • A skills test to assess the skills already acquired and those still to be acquired
  • An interview with the department manager and the recruitment officer
  • A second interview will be arranged for the final candidates in the presence of the Head of Department and the Director of General Services.

Good to know

As an organisation that promotes values such as diversity and inclusion, we ensure that all applications are received and processed. If reasonable accommodation is required, please let us know in your application email so that we can make the necessary arrangements to accommodate you.

Information about the offer

Please send your CV and covering letter to Mr Jack VANDERSMISSEN, Logistics & IT Manager, at recrutement.bxl@fasd.be.

Please mention «ASD BXL-Collaborateur.trice LOG_Candidature» in the subject line of your e-mail. We will close applications on 14/05/2026 at the latest.
If your profile meets the requirements of the job offer, the selection process will proceed as follows:
-A skills test to assess the skills already acquired and those still to be acquired
-An interview with the department manager and the recruitment officer
-A second interview will be arranged for the final candidates in the presence of the Head of Department and the Director of General Services.

Good to know
As an organisation that promotes values such as diversity and inclusion, we ensure that all applications are received and processed. If reasonable accommodation is required, please let us know in your application email so that we can make the necessary arrangements to accommodate you.

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