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Coordination of assistance and care 

The Care and Support Coordination Service is compound from professional psycho-medical-social sector. Theirs objectives are to assess theneeds home help and care, centralisesr useful information and organisesr the services required for the home care.

This is aboutaccompany each step ofu route’assistances andCare, in close collaboration with users, their entourage and the professionalsassistance and care. 

As required

  • Personalised support and follow-up
  • Analysis of needs and information about possible aids and care
  • Centralising requests and mobilising internal and external services
  • Collaboration with family and friends and the medical profession
  • Coordination of the various service providers
  • Organisation of desired services (home-delivered meals, transport, remote monitoring, etc.)
  • Preparing to return home after hospitalisation, a stay in a rest home or rehabilitation centre
  • Monitoring and reviewing requirements

Organisation designed for wellbeing at home

Upon receiving a request, one of the service members contacts the user or their caregiver to arrange a meeting and assess their needs.  

In collaboration with the user, their family and friends, and their attending physician, a support and care plan is proposed.  

The service works with all psycho-medical-social actors, without exclusivity or obligation. Each user is therefore free to choose their service providers. 

Thanks to a comprehensive overview of the situation and knowledge of the psycho-medical-social sector, our team ensures the implementation of a personalised, multidisciplinary and evolving care and support plan. 

Telephone hotline

Our service is available by telephone from Monday to Friday, 8 a.m. to 4 p.m.

For non-medical emergencies only, an on-call service is available by telephone outside of our opening hours, 24 hours a day, 7 days a week.  

Pricing

Thanks to Cocof subsidies, the Care and Support Coordination service is completely free of charge. 

 

Our teams provide daily support with skill and compassion, offering home help and care you can trust. 

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